Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Wide selection of private brand goods. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! good bye giant eagle. BBB Business Profiles generally cover a three-year reporting period. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. I mean every one. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. Working for curbside sucked. They shop my online order, I schedule a pickup, and they load it up. comment. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . 3, Report #1504161 . In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. I'll go to Kroger's from now on. Click here to get notifications about new complaints of Giant Eagle. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. I STOPPED SHOPPING HERE During the pandemic because prices are so high! DOWNLOAD OPTIONS download 1 file . I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. The digital coupons are not customer friendly. No printer or internet. So I am out $200, no refund and my cards have been mysteriously used. Every one of the wings had at. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I fought over the phone and through email for 2 weeks, when I asked for a refund. Then why text me in the first place! Ray Saunders 614 On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. I buy brand name wines and medicines and detergents at this store and its also in walking distance. your customer service is not customer friendly. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval It was never added on. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Giant Eagle reviews & complaints. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. We had ordered two made to order coffees, one hot and one iced. I don't know what was up her skirt today but it was totally uncalled for. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? The kitchen manager needs fired. i am now a former customer. The cherry turnovers had no cherries in them. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. plus-circle Add Review. Desired outcome: Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. This is unacceptable. This is actually about an experience my mother had with Giant Eagle. Giant Eagle expands discounts to products nearing 'best-by' date to Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. I suggest that customers avoid this location as long as this individual is working here. Submit a complaint and get your issue resolved. Or does that all fall on computers today? I have always had excellent quality meats from the Market District at this location (Carmel, IN). Submit a complaint and get your issue resolved. We also ensure all reviews are published without moderation. Here are 8 tips for writing great reviews. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I gave her the substitutions and one additional item. They can't because it's simply laziness. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. 8-2-22 What they do NOT tell you is that now, if you buy one, it's down to $1.25! WHY would you allow such a sick person to work and spread germs to your customers???? Job Work/Life Balance 6932 West Central Ave, Toledo, OH 43617. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. User; Business User; . Desired outcome: Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Theres no reason I should be getting the runaround like this from a big company like this. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. The organic section isn't huge at this store. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. I. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. Giant Eagle on the App Store This review was chosen algorithmically as the most valued customer feedback. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Local grocery store in north eastern US. Never go there again! Please get rid of this person. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. It's a stupid idea to stop the weekly mailers. Here clients can delve deep into delicious meals, and tast. This is unacceptable. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. I am a conservative person & I really like Giant Eagle! Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. It goes against our guidelines to offer incentives for reviews. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Then she said I was trying to steal it! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Unfortunately, I collect s.S. Get go in Washington PA on Wylie ave.. I mostly shop at giant eagle for gift cards to earn fuel back. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Block Spam Calls. Very abrasive. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! but 2. Anyone can write a Trustpilot review. So I did this time. This person was watching everyone in the line as if they were stealing. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. File a complaint. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Tip for consumers:Provide customer satisfaction and a smile. Click here to get notifications about new complaints of Giant Eagle. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. DONATE NOW! I gave this store a lot of business - Never Again! 38 complaints closed in the last 12 months. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Their produce is always rotten. Order submitted Dec 15. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Even the cheapest of car wash. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. but they want to play that silly "security reasons " game. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. So they make you think you must buy 4, but no, only one is enough. i have to go back to the website to send a reply. I get another sticker for my window. they had no problem refunding my fuel perks then. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. And their Apple Seiter tops are always smashed in. I can never forgive that. Just wait. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Then, i went in. Giant eagle unwilling to offer anything related to customer care. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. They have become more of a supermarket police force bordering on the ridiculous. nav-opener. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about This happened on November 6th, 2022. at around 1600. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Your loosing your customer base. Country fried steak & eggs were. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Here clients can delve deep into delicious meals, and taste. Cross contamination can and does happen. I am left with a $139.99 gift card that I cannot use because it does not have a pin. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. I have 3 children ,2 of which are very sick . Gain trust and grow your business with customer reviews. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Ripoff Report Needs Your Help! GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Giant Eagle Company. Giant Eagle Grocery - CentralPercentum GetGo. And bugs. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. This did not just happen, it's been over 3 years now. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Not only is it not obvious to this pharmacy but its oblivious to them. Never had such a bad experience before. Extremely poor customer service at #43 township of pine market district. I am first off disappointed by the new renovation. The pin is required for an online purchase, and I do not have a Columbia store locally. Desired outcome: Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . everytime i go theirs always issues! Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Prices are lower and bags are plastic. Total waste of nearly $10. See details. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. A necessary evil. Digital coupons only STINK! He said he was sorry and didn't even know they were closed down?? I flipped. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. So I have called repeatedly and was told the discount would be added, but it never has been. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. NEVER GOING BACK, Desired outcome: Spacious and very clean store. I tell them it stops when the tank is full. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Unknown, 2 Complaint(s) You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Hours And Map For Giant Eagle Grocery In Oakdale, LA Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Please update the website to indicate when a service is not available during regular business hours. Close it down! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Other customers heard this and couldn't believe it either. Table of Contents show. Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Check out charged $16.99. Share your photos and videos with others to prove the truth of your words. If y'all know what store this is then you know what goes on there. Desired outcome: The language that was heard today with the front of the store staff was horrible. The apple turnovers were made with mushy applesauce and were tasteless. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. Giant Eagle, (store #4029). Overall im frustrated, but I just want my money refunded. They formed a company called "Eagle Grocery.". International Association of Better Business Bureaus. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. We pulled up behind a car and waited 20 minutes! Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Giant Eagle's Customer Service is despicable! Unbelievable. Claim it and get a lot of features. This is over a $300 charge. We have researched this matter and added thecoupon to the consumers advantage card. Giant Eagle has terrible management, inconsistent and terrible favoritism. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 I am extremely dissatisfied with the service provided to me today. Feedback has its perks! | Giant Eagle The quality control of your produce does not exceed healthy expectations by your customers. Working at Giant Eagle | Glassdoor Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Desired outcome: This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Need a loyalty card to self check out Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. All the time. No one seemed to care about the mistake made in the store. 6932 West Central Ave, Toledo, OH 43617. AND i understand some giant eagle's are charging for those bags! I would like to be refunded for the costs of the product I never got. She was rude and said nothing. Desired outcome: I apologize for any inconvenience caused by the action taken with this particular gift card. Besides customers who witnessed this spectacle, talk with Sue who was the only employee there who displayed any empathy. We cannot discuss details around this or any situation that may be under investigation. 1.0. 6930 West Central Ave . I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! ADDITIONAL LINKS If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Large croissants. 1. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Are u serious?!? In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. I would give no stars but a minimum of one star is needed. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform Our Benefits | Giant Eagle Careers Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. Contact Us Desired outcome: Customer Reviews. Too bad. The rudeness of store associate and unwillingness to help. Learn how the rating is calculated 1 complaint. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. I purchased 3- $100 gift cards via the Giant Eagle App. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: I said I would write to Ms. Laura Karet about this. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Is this your company? Check out machines worst than Kroger's attendent had to be called 4 times As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Put prices on product instead of bar code or make sure bar code is right. Pay for this replacement part that your car wash broke. Giant Eagle Reviews | Glassdoor You've lost sight of customer service. are fuel perks now state secrets? We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Desired outcome: Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Management was okay in the beginning then it slowly deteriorated, into a $#*! Overpriced! Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Desired outcome: I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I never recieved them, yet I was still charged for ordering them. Wasn't willing to help and nor was her co-worker Sandy. Giant Eagle Company. When are you guys gonna get the a2 milk? They were VERY rude to say the least, there was no need for it.
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